The purpose of this privacy policy (hereinafter referred to as the "Policy") is to explain to you the rules governing the various processing operations that may be carried out when using our website accessible from the URL address: villeinsalento.it(hereinafter the "Site").
The processing of personal data carried out by the Site is the responsibility of two co-processors.
The persons responsible for processing your personal data are as follows:
As the controller of your personal data, we do everything in our power to protect your privacy when you visit the Site.
This Policy enables you to learn more about the origin and use of your personal data and navigation information processed when you visit our site.
For the purposes of this Policy, the term "Personal Data" refers to all data that relate exclusively to you and enable you to be identified directly or indirectly, regardless of the Terminal you are using.
The term "Terminal" refers to the physical equipment (computer, tablet, smartphone, telephone, etc.) that you use to view and navigate the Site.
The term "regulation" refers to the regulation on personal data, in particular Regulation No. 2016/679, known as the General Data Protection Regulation, French Data Protection Act No. 78-17 of 6 January 1978 and French Data Protection Act No. 2018-493.
By using our site, you acknowledge that you accept the terms of this policy in their entirety.
If you do not agree with any of these terms, you are free to stop using our site.
This privacy policy is updated regularly. So that you can be informed in advance of any significant changes, we will inform you by means of notifications on the relevant services or, where appropriate, by e-mail.
The Site will always display the most up-to-date version of this Privacy Policy.
1. Protecting your personal data
In accordance with the Regulation, we list all processing operations carried out in a processing log, which we make available to the relevant authorities.
All information that you have provided to us during your visits to the Site is strictly confidential. This information is necessary for the purposes of its processing.
1.1. What personal data are collected and processed?
The information that may be collected and processed is as follows:
- Identification and contact details: first name, last name, gender, postal address, telephone number, e-mail address, language and country from which you interact with us;
- Financial and payment data: your bank details (in this respect, please note that all payment transactions are encrypted by the receiving bank or accredited storage centre and that we do not store any credit card numbers), information on your bookings, etc.
- Connection, geolocation (only with your consent) and navigation data; and
- Personal preferences: includes preferences for cookies.
When we ask you to enter your personal data to access a function, some data are mandatory fields as they are data we need to enable you to access this function (e.g. to register your booking we need your first and last name).
It is important that personal information about you is correct and up-to-date.
We do not process personal data that could be qualified as "sensitive" (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the Personal Data Regulation.
In this regard, we would like to point out that our site is not intended for children and that we therefore do not process any data relating to them.
We undertake not to transfer your personal data to third parties, unless otherwise stated in Article 1.3.
1.2. For what purposes are your personal data collected and processed?
The Personal Data listed above may be collected and processed for the following purposes:
The processing of your data is necessary to keep you informed of the status of your reservation, the summary of your booking, accepting payment, etc.
- Access to customer service
We process your personal data as part of our customer service in order to respond to your requests, in particular using the contact form.
We process your navigation and booking data for analysis and statistics. This data enables us to analyse how you use our site and to improve its ergonomics and quality.
As part of your subscription to our newsletter, we process your data to manage your subscription and send you targeted information by e-mail or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.
Processing for marketing purposes requires your consent. Thus, you can unsubscribe from our communications at any time.
In case you have given us your consent to receive our communications, either through our newsletter or through push notifications, we may use the information you have provided for the following purposes:
- Sharing information on our current events, products, services, offers;
- Recommendations on certain products or services that might be of interest to you; and
- Customer research to better understand your expectations regarding the products and services offered on our site.
1.3. Who are the recipients of your personal data?
In the course of using our site, you may receive information from third parties with whom we cooperate in order to offer certain services. This may be a matter of:
- Accredited financial institutions and storage centres;
- Fraud detection and prevention agencies; and
- Service providers related to marketing, communication and advertising.
Personal data collected by the Site are processed mainly by the internal services of the Data Controller.
However, we may share your information with the third parties listed above for the following reasons, among others:
- make payment for financial institutions and approved storage centres;
- verify one's credit and identity against fraud detection and prevention entities; and
- optimise your experience on our site and improve our services for marketing, communication and advertising service providers.
We ask third parties who receive your personal information to undertake to comply with the Data Protection Regulation. The third parties listed above may only use your personal information in accordance with our instructions and not for their own use.
Login and navigation data may also be transferred to Google Analytics.
We may also disclose your personal data to respond to a court order.
1.4. How long are your personal data stored?
Your data will be retained for a period of ten (10) years after your last reservation in order to respond to any questions, complaints or to retain any data necessary to meet legal, accounting or analytical requirements (Article L.123-22 of the French Commercial Code).
We may also keep your data for research or statistical analysis; it will then be anonymised.
As part of a subscription to our newsletter, we will no longer contact you if you have not opened our newsletter for more than twelve (12) months.
Any changes to this policy will be made on this page and you will be notified by e-mail in the event of a material change.
The controller may also retain your data for research or statistical analysis. Since these are then anonymised, the regulation does not impose any retention period, as it is no longer possible to "re-identify" you later.
1.5. Hosting your personal data
The data controller has put in place appropriate technical measures to maintain the security of your personal data.
1.6. What are your rights?
1.6.1. Consent
Your consent must be given clearly and unambiguously. That is why, when you agree to fill in the contact form on the Site:
- you are informed of the use that will be made of your personal data;
- a box must be ticked to validate consent; and
- children under the age of 13 cannot give their consent.
1.6.2. Other Rights
In accordance with the Regulation, you have the following rights to your personal data:
- Right of access to data: this right enables you to receive a copy of the Personal Data in our possession;
- Right of rectification: this right gives you the opportunity to request the correction of inaccurate or incomplete Personal Data concerning you;
- Right to erasure of your Personal Data: this right gives you the possibility to ask us to erase your Personal Data if one of the legal grounds is fulfilled:
- Personal Data are no longer necessary for processing purposes ;
- to have withdrawn the consent on which the treatment is based ;
- you objected to the processing operation with your right to object;
- the processing of your Personal Data is unlawful; or
- your personal data must be deleted due to a legal obligation.
- Right to restrict the processing of your Personal Data; such restriction of processing may take place when:
- the user disputes the accuracy of their personal data;
- you do not object to the deletion of your Personal Data in the context of unlawful processing, but request its limitation;
- your Personal Data are no longer used by our services, but their retention is only necessary for the recognition, exercise or defence of a legal claim; or
- you object to the use of your Personal Data through your right to object.
- Right to portability of your personal data: you can contact us to have your personal data provided to you or directly to another controller in a structured, commonly used and machine-readable format;
- Right of objection: you can contact us when
- processing is carried out in the public interest or for purposes related to our legitimate interests; you may object to processing only on grounds relating to your situation; or
- the processing is carried out for the purpose of commercial prospection; the user may object at any time and without any explanation being given.
- Right to determine the fate of your personal data after your death (the 'e-Testament'): one of the specific features of French law is that it allows you to send us your instructions on how we will treat your personal data after your death. In this way, you can choose whether to delete them or pass them on to your relative.
Regardless of the purpose or legal basis on which we process your data, you can therefore, at any time and without cost, send us an e-mail to assert your rights at the following address: villeinsalento1@gmail.com
Or send us a letter to the following address
Via Leonardo Sciascia, 50 , 96014 Floridia (SR)
Please note, however, that we are not always able to respond positively to your request for legal reasons, which we will bring to your attention, if necessary, after receiving your request.
In any case, we remind you that you have the right to lodge a complaint with the competent administrative authority.
1.7. What are the legal bases for the treatment?
For the processing of your data, there are legal grounds that depend on how you interact with our site.
When you purchase products from our site, we collect and process your personal data to perform the contract between us and you. For example, we need your postal data to deliver your order or your bank details to process your payment.
We also rely on other legal bases, such as your legitimate interests. For example, we consider it to be in your interest that your identity cannot be used for fraudulent purposes, that our customer service staff have access to information about your order to better serve you, or that we can better understand your use of our site to improve its usability and the services we provide to you.
Finally, when it comes to the processing of Personal Data for prospection purposes, the legal basis for processing is the user's consent (see Article 1.6.1. above).
2. 2. Internet browsing security
2.1. Integrity of your data on the Internet
The Site has adequate security measures in place to prevent the loss, unauthorised use or access, modification or disclosure of your personal data.
All personal data collected is stored on secure servers. The data controller has also put in place procedures for dealing with possible breaches of personal data.
2.2. Harmful uses
It is recommended to only connect to secure networks, preferably private networks. Be aware of the risks associated with public wifi networks.
Regardless of the Controller to whom you have voluntarily transmitted your personal data and taking into account the nature of the Internet network, other operators, without any connection to the Controller, may collect them without your consent, in particular when you are surfing the Internet. We therefore recommend that you install anti-virus and anti-spyware software on your computer and update it regularly.
2.3. Usurpation/ Phishing
The data controller will never ask you by e-mail for personal information.
If you receive an e-mail on behalf of the Data Controller asking you to provide sensitive personal data (bank details, data concerning your private life, etc.), please do not reply and send us this e-mail so that we can take the necessary action.
You need to provide your account information only after you have accessed the Site directly from your browser.
3. Cookie policy
A cookie is a text file that can be stored in a dedicated space on the hard disk of your terminal when you visit a website. A cookie allows the issuer to identify the terminal on which it is stored.
When you consult the Site, information relating to the navigation of your Terminal (computer, tablet, smartphone, etc.) may be recorded through the cookies installed on your Terminal, depending on the choices you have made with regard to cookies and which you can change at any time.
3.1 What are the cookies on our website used for?
Only the issuer of a cookie is able to read or modify the information it contains.
When the user logs on to the Site, the Data Controller may, at the user's choice, install various cookies on the terminal in order to recognise the terminal's browser during the period of validity of the relevant cookie. The cookies we issue are used for the purposes described below.
The cookies we issue allow us to:
- carry out studies and establish statistics and volumes of visits and use of the various elements that make up our Site (sections and content visited, paths), enabling the Data Controller to improve the interest and ergonomics of its services;
- adapt the presentation of the Site to the display preferences of the Terminal (language used, screen resolution, operating system used, etc.) when visiting the Site, depending on the display or reading hardware and software that the Terminal contains; and
- to implement security measures, for instance when you are asked to reconnect to content or a service after a certain period of time.
3.2. Your choices regarding cookies
There are several ways to manage cookies. Any settings you make may affect your Internet browsing and access to certain services that require the use of cookies.
You can choose at any time to express and change your wishes regarding cookies by the means described below.
In particular, it is possible to configure the browser software so that cookies are stored on the terminal or, on the contrary, that they are rejected, either systematically or according to their origin.
It is also possible to configure the browser software to accept or reject cookies from time to time, before a cookie is stored on the device. For more information, see "How to make your choices, depending on the browser used" in Article 4.2.3. below.
3.2.1. The cookie agreement
The registration of a cookie on a Terminal is essentially subject to the will of the Terminal user, who can express and modify it at any time and free of charge through the choices offered to him by his browser.
If you have accepted the registration of cookies in your terminal in your browser, the cookies embedded in the pages and contents displayed may be temporarily stored in a dedicated area of your terminal. They will only be readable by their transmitter.
3.2.2. Refusal of cookies
If the user refuses to accept cookies on his Terminal, or deletes those already stored on the Terminal, the quality of the operation of the services offered by the Site will not be affected.
However, you will no longer be able to benefit from a number of functions that may be necessary to navigate in certain areas of the Site. This would be the case if you try to access content or services for which the installation of cookies is strictly necessary (for example, booking a stay). This also applies if the Controller - or its service providers - are unable to recognise, for the purposes of technical compatibility, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
If necessary, the Controller declines all responsibility for the consequences related to the operation of his services resulting from the impossibility for him to register or consult the cookies necessary for their operation and which you have refused or deleted.
Please note that some cookies cannot be deleted as they are strictly necessary for the technical operation of the Site.
3.2.3. How do you make your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to find out how to change your cookie preferences.
3.2.4. Deleting Cookies
You can delete all your cookies or just the ones you want. Deleting cookies does not prevent you from navigating or reinstalling them while browsing. This allows you to control your browser's cookie library at some point. Technical cookies, which are necessary for navigation, will be reinstalled if you visit the Site.
Below, we explain the procedure to follow depending on your browser.
Chrome
- In the Chrome menu, select "Settings".
- Display advanced settings
- Go to the "Confidentiality" section"
- Click on "Content Settings".
- In the section "Cookies" (first paragraph), click on "Cookies and site data".
- Search for the cookies you wish to delete and click "OK". You can also choose to delete all your cookies.
Firefox
- In the Firefox menu, go to "Tools" and then "Options".
- In the "Privacy" tab, click on "Show Cookies".
- Search for the cookies you wish to delete and click on "Delete Cookies".
Internet Explorer
Internet Explorer does not allow the management of cookies on a case-by-case basis. To delete all cookies
- Click on "Tools" and then on "Internet Options".
- In the "General" tab, under "Browsing History", click on "Delete".
- Check the "Cookies" box and click on "Delete".
Safari
- In the Safari menu, select "Preferences".
- In the window that opened, go to the "Security" tab.
- In the window that opened, locate and select the cookies you wish to delete and click "Delete".
3.2.5. Private navigation
The "Private Browsing" mode, now offered by all browsers, mainly allows surfing the Internet without retaining the history of pages visited or downloads. As far as cookies are concerned, all cookies that have been saved during browsing will be deleted when the browser is closed. It is therefore not a solution to reject cookies; however, their lifetime is limited to the duration of your browsing.
3.2.6. Deactivation of third-party cookies
Disabling third-party cookies makes it possible to accept only those cookies placed by the Site, which you also have the option of disabling, deleting or restricting. Here is the procedure to follow, depending on your browser, if you wish to reject third-party cookies:
Chrome
- In the Chrome menu, select "Settings".
- Display advanced settings
- Go to the "Confidentiality" section"
- Click on "Content Settings".
- Under "Cookies" (first paragraph), check the box "Block cookies and data from third-party sites".
- Save the changes by clicking "OK". You can also choose to delete all your cookies.
-
Firefox
- In the Firefox menu, go to "Tools" and then "Options".
- In the "Privacy" tab, tick the box "Accept Cookies".
- For the setting "Accept third-party cookies", select "Never".
- Save the changes by clicking "OK".
Internet Explorer
- In the Internet Explorer menu, go to "Internet Options".
- In the "Privacy" tab, click on the "Advanced" button"
- Accept internal cookies, reject third-party cookies
- Save the changes by clicking "OK".
Safari
- In the Safari menu, select "Preferences".
- In the window that opened, go to the "Security" tab.
- To choose, "Accept cookies", select "Only from sites I visit".
3.2.7. Your choices made directly online with us
If you do not wish:
- that we collect data on your browsing,
- that in the context of a registration by a special operation we can identify the original special operation,
you can choose to disable all third-party cookies, which are not essential for browsing the Site.
We will then store a cookie on your terminal whose sole purpose is to disable the placement of these cookies on your computer. This cookie will be valid for twelve (12) months.
Attention, consideration of your wish is based on a cookie. If you delete all cookies stored on your device (via your browser), the controller - or its service providers - will no longer know that you have chosen this option.
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